Privacy Policy
This policy explains what information we collect through the Soleta Homes website, how we use it, and how we handle it in connection with enquiries, project discussions, and website operation.
Last updated: April 2026
Who we are
This website is operated by Soleta Homes. For the purposes of this policy, references to "we", "us", or "Soleta Homes" mean the Soleta Homes website and its operator.
For privacy-related enquiries, contact us at office@soletahomes.com.
Information we collect
We collect personal information in the following contexts:
- Information submitted through the contact form, including name, email address, and any project or enquiry details provided.
- Information submitted through the Private Consultation request form, including name, email address, phone number, country of residence, project location, and relevant project details such as land status, intended use, size, budget range, and project description.
- Information submitted through the catalog request form, including name, email address, country, and project stage.
- Basic technical and usage data that may be collected through standard website operation, including server logs, browser type, referring URLs, and similar technical information associated with website visits.
- Information you provide when contacting us directly by email.
How we collect information
Information is collected when a visitor completes and submits a form on the website, when a visitor contacts us directly by email, and through the normal technical operation of the website including hosting logs and, where applicable, analytics tools.
Why we use information
We use the information we collect for the following purposes:
- To respond to enquiries and project briefs submitted through the website.
- To send requested materials such as the Soleta catalog, where a request has been submitted.
- To review and assess project enquiries and determine the most appropriate next step.
- To maintain communication related to an active enquiry or project discussion.
- To operate, secure, and improve the website and its technical infrastructure.
Legal bases for processing
Where applicable, we rely on the following legal bases for processing personal information:
- Legitimate interests — to respond to project and general enquiries, to operate and improve the website, and to manage communications related to an active enquiry.
- Steps taken at the request of the individual prior to entering into a contract — where a visitor has submitted a project brief or enquiry with a view to a potential project engagement.
- Consent — where consent is given, for example in relation to certain cookies or analytics tools.
- Legal obligation — where processing is required to comply with a legal requirement.
Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, administrative, or operational reasons. Project-related information may be retained for the duration of a project discussion and for a reasonable period thereafter. Where information is no longer needed, we take reasonable steps to delete or anonymise it.
Your rights
Depending on your location and applicable law, you may have rights in relation to your personal information, including:
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your personal information, subject to applicable legal or operational requirements.
- The right to restrict processing in certain circumstances.
- The right to object to processing based on legitimate interests.
- The right to withdraw consent where processing is based on consent.
- The right to lodge a complaint with a competent data protection supervisory authority.
To exercise any of these rights, contact us at office@soletahomes.com.
Contact
For any privacy-related questions or requests, contact Soleta Homes at office@soletahomes.com.
Last updated: April 2026